Meridian Credit Union - The debit card executioners
3/17/12

Went to the Welland Meridian drive-thru ATM today to take out money before going to the Farmers' Market, and somehow forgot to take my card back. I only realized 3 hours later that it's missing.

I don't bank with them but my bank is a part of The Exchange Network so any ATM that's also a part of the network--such as Meridian Credit Union--will not charge me banking fees if I withdraw from their machines.

After I noticed that the card was missing, I called them up about it and the girl on the phone said that she cannot return the card to me as it is their policy that since it's not one of their cards, they must destroy it right away. (Btw, if someone has a link to this policy, I'd like to read about it...)

I asked her to at least confirm that she did see my card, to which she replied she did, and it has been destroyed.

What?? I now had no choice but to call up my bank and request a new card, which will be couriered to me within the next week or so. I don't carry cash on me so this is a little bit of an inconvenience.

Let this be a lesson to all who do drive-thru ATM banking:
MAKE SURE TO TAKE YOUR CARD BACK!

Entry ID: 000508